Terms and conditions re returns:

Product Returns & Cancellations Policy

Faulty Goods: We will replace or refund in full if the item proves to be faulty/damaged and/or not fit for purpose under the terms of the manufacturers guarantee. Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to us within 7 days of receipt. Subject to the following conditions:

• Items are returned carriage paid.
• Items are received in a resalable condition.
• Items should be returned unused in their original condition in order to secure a refund.
• Items are returned com plete with all packaging in good condition.
• Items returned after 7 days from receipt may be subject to a restocking charge of not less than 10%.

This does not affect your statutory rights. All returns are to be accompanied by the senders name and address, account number, order reference number, and reason for return. We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

Exclusions: We are unable to refund:

Items damaged in transit on their return to us: Sending items back in their product packaging only is not enough; items should be properly protected with all the packaging we used to send it to you, including the product packaging and the outer box. If you send it back any other way you risk the item be com ing damaged in transit and consequently you will lose all or part of your refund.